15-05-2025 08:14 AM
Hello I've just switched to EE Sim only deal, I've opted to keep my old number, EE ha t say it may take up to the 11/06/2025 to make this happen, why so long I thought a day or so max, any way of speeding this up?
thanks
Solved! See the answer below or view the solution in context.
15-05-2025 02:59 PM
Hey @Daz999, I'm really glad to hear you managed to get that sorted!
When you request to transfer a number from another network using a PAC, usually we'll assign you the latest possible date so you've got extra time in case there's a delay in you setting up your phone.
Once your SIM is active in the phone and connects to our network though, we'll bring the transfer forwards to the next eligible date.
Peter
15-05-2025 10:38 AM
Good morning @Daz999
Welcome to the community.
Was your old number on a different Network?
Thanks
Ritu
15-05-2025 02:47 PM
15-05-2025 02:59 PM
Hey @Daz999, I'm really glad to hear you managed to get that sorted!
When you request to transfer a number from another network using a PAC, usually we'll assign you the latest possible date so you've got extra time in case there's a delay in you setting up your phone.
Once your SIM is active in the phone and connects to our network though, we'll bring the transfer forwards to the next eligible date.
Peter
15-05-2025 03:03 PM
@Daz999 wrote:
It was but I've managed to sort it now Thank you for assisting
Great stuff, but... users like yourself often come on this forum seeking help, and may find your thread.
Just posting "I've sorted it" without explaining how, doesn't always help other users. It can often be useful to explain how you resolved it.