Sim change

Daz999
Explorer

Hello I've just switched to EE Sim only deal, I've opted to keep my old number, EE ha t say it may take up to the 11/06/2025 to make this happen, why so long I thought a day or so max, any way of speeding this up? 

 

thanks

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Hey @Daz999, I'm really glad to hear you managed to get that sorted!

When you request to transfer a number from another network using a PAC, usually we'll assign you the latest possible date so you've got extra time in case there's a delay in you setting up your phone.

Once your SIM is active in the phone and connects to our network though, we'll bring the transfer forwards to the next eligible date.

Peter

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4 REPLIES 4
Ritu_D
EE Community Support Team

Good morning @Daz999 

Welcome to the community. 

Was your old number on a different Network? 

Thanks 

Ritu 

It was but I've managed to sort it now Thank you for assisting
Peter_W
EE Community Support Team

Hey @Daz999, I'm really glad to hear you managed to get that sorted!

When you request to transfer a number from another network using a PAC, usually we'll assign you the latest possible date so you've got extra time in case there's a delay in you setting up your phone.

Once your SIM is active in the phone and connects to our network though, we'll bring the transfer forwards to the next eligible date.

Peter

bristolian
EE Community Star
EE Community Star

@Daz999 wrote:
It was but I've managed to sort it now Thank you for assisting

Great stuff, but... users like yourself often come on this forum seeking help, and may find your thread.

Just posting "I've sorted it" without explaining how, doesn't always help other users. It can often be useful to explain how you resolved it.