sim activation

[gfb8846]

EE keep asking me to activate my sim. The phone seems to work so why? Activation goes wrong on EE website.

[Michael_D]

Hi @gfb8846 

Thanks for coming to the community.

Have you recently received a new SIM?

Usually if the current SIM works there should be no need to activate another one.

Is it a text that is asking you to update the SIM? If so, can you share a screenshot?

Michael

[gfb8846]

New sim becouse the prehistoric old one would not fit my new phone. I get texts asking to activate the new one but it appears to be working. 

G.