SIM cards & Porting

EE is messing my life

I ordered a Pay As You Go SIM card From EE on the the 6th if September. SIM card did not arrive until after 7 days(tho EE said it will arrive in 24hrs). I got frustrated of waiting and tried to cancel  but EE refused to accept my cancellation tho I’m...

Contract switched to pay as you go

I had a monthly contract with you guys and when it ended it changed to pay as you go I stopped using it because I moved abroad but now I'm in need of receiving a text message on the same number but it says that number is disconnected what can I do pl...

I am transferring 2 mobile simms from sky to ee but they have only issued 1 PAC

Broken phone and need new E-sim activated

Hi I am trying to get a QR code for when my new phone arrives on Tuesday. I am having surgery tomorow and my phoine broke today leavning me phoneless. It says in order to activate the new e-sim it will text the old one. My old phone is broken so ther...

I accidentally deleted my eSIM

Hi, I accidently deleted my eSIM, I still have the physical sim but am unable to get it working. I need to recover the sim asap as I am currently abroad and return home tomorrow. Can someone please advise.