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SIM activated but still awaiting delivery

Jadie19
Visitor

‎28-05-2025 11:09 AM - last edited on ‎28-05-2025 12:35 PM by

The sim on my EE app has activated but my SIM card hasn’t been delivered , I ordered the ward Wednesday and it said it would come in 3-5 working days . Is my SIM card being delivered today as I’m not able to log into any tracking apps 

0 Helpful
1 REPLY 1
Peter_W
EE Community Support Team

‎28-05-2025 01:39 PM

Hey @Jadie19.

Welcome to the EE Community 😊

Was the SIM you've gone for here a brand new one, or was it a replacement for an existing SIM you have with us? 

Also please don't share this in public, but if it's a new account can you see the mobile number linked with this?
Peter