Changing my number

[Amit1228]

If I want to change my phone number will I be sent a new sim and will my old number no longer exist if my contacts were to try and contact me on my old number

[Amit1228]

I want chnage with my current number

[Amit1228]

How to do

[Rach_H · Accepted solution]

Hi @Amit1228,

Welcome to the Community!

If you're looking to change your number then you can call our team and they will be able to set this in motion for you, without you needing to swap to a new SIM.

Rach

[XRaySpeX]

@Amit1228 : You may call CS & they'll change your mobile no. for £36. The charge might be waived if you can show you are being harassed. You keep your existing SIM.

[Schockwave]

@Amit1228 , if you change your number, you would have to let your contacts know the new number, as once changed, they will not be able to contact you on your old number.