Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 178529 Views
  • 50 replies
  • 24 Helpful

Data only top up.

Hi guys how do I go about topping up a data only sim online. All I can see is how to top up for a phone. I need the data for my router in the caravan. Thanks in advance.  Tony.

Tonygriff by Contributor
  • 7146 Views
  • 2 replies
  • 0 Helpful

Resolved! Text free birthday data from EE_Offers is it a scam?

Hi Bryan. To help you celebrate your birthday, we've got a special offer just for you.We are giving you a free Unlimited Data Pass for 30 days. The standard price is £27.32, so it's a birthday saving worth getting excited about.Text YES to 1220 today...

Resolved! Using gifted data in Europe?

HelloMy contract is pre July 2021 and so I believe I can use my data as I would in the UK without any bundles.My family is travelling to Spain in a few weeks so if I gift my kids data before I leave the uk will my son (pre July 21 contract) be able t...

Data share missing

As much as I love this EE's feature of data sharing with other family members, has anyone ever faced missing data after sharing with a specific family member on the same contract? I did raise it with EE customer services and assured it would return a...

Resolved! Unlimited Data Add-on (30 day) - EU as well ?

I have a pay as you go £15 a month SIM, and going away soon. Will the add-on above give me unlimted data on my phone  in Crete as well as the UK. Dont want to pay £40 if its not usable in the EU ?

New Sim not accepting

Daughters iPhone which was bought via EE stopped acknowledging data. Chsngednphone, another via EE again no data. An hour with EE and they agreed we needed a new Sim. Activated it and guess what, still no data. Even though there is 100 on the account...

Data usage

For the first time ever I am running out of data. When I try and check my usage I just get a blank page. This isn't right is it?

PorlS by Visitor
  • 686 Views
  • 2 replies
  • 0 Helpful