Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 191321 Views
  • 50 replies
  • 24 Helpful

Unable to gift data

Since the new app has been installed I am unable to gift data without contacting customer services.  Help!  I use this to gift data to my son that is on the same account.

huxyboy by Explorer
  • 535 Views
  • 4 replies
  • 0 Helpful

Contract

Hello, on my contract plan, I have unlimited calls texts and data, I’ve just ungraded my phone and when I’ve tried to call someone it says my limit has been cut? So I can call text or use my data ? Just wanting to know why when I’m paying a lot of mo...

Roaming

Hey. I came to your shop and I ve asked you how can I use my data when I’m going in Romania. So you said I m able to use for that £10 and then when I came it worked only for 2 days and I don’t understand why and how ca I fix my data. I need internet ...

Resolved! Data Gifting

I’m trying to gift some data to my son and I’m getting a message to say ‘no gifting this month’. I still have plenty of data to gift. Any ideas? thanks

Unlimited Data Pass

Hello,I have purchased an unlimited data pass for my daughter's phone on my account which is active until October 2nd, yet she has run out of data. We have done this as she has moved into a new flat with no wifi set up as yet so this was a temporary ...

Screenshot 1 addon.jpg Screenshot 2 data left.jpg

Data gifting not working!

Hi. I have been trying to gift data for 4 days now and everyday it says- it’s not available come back later???

Asiim99 by Investigator
  • 386 Views
  • 1 replies
  • 0 Helpful

Can’t find ur email to contact privately.

Hi there, I wish u will have a stressful day same as mine. Well I been trying to gift half of my data to my other number as I were suppose to do it every month. I been trying this for the last 3 days. It’s always come back with a message “sorry we r ...