Community Activity

Problems with the sim

Hi everyone, I've been a new customer for a couple of weeks and I've brought my old phone number to the SIM, first problem, if I'm at home I have to connect to the wifi to call but the person on the other end can't hear me, if I remove the wifi the p...

New sim only contract

Hi there is there anyway of finding out if the £6 a month deal includes eu roaming as can’t find out anywhere many thanks Declan https://ee.co.uk/plusnetandee

Extremely slow 4g data connection, below 1Mbps most the time

I sighned up for an EE sim as it is advertised as fast speeds, but recently after using allot of internet (i am in hospital) my speeds have seemed to been throttled or put on some sort of data manipulation. I am on an unlimited plan and have been enj...

samski by Investigator
  • 298 Views
  • 17 replies
  • 7 Helpful

EE Perks

So I cannot log into tmy ee perks account - cant reset the password as no longer have access to the work email address but it also has my private email address - I spoke with someone on the chat who said I would receive a reply within 24-48hrs and it...

High definition channels

Why doesn’t EE tv remove non-HD tool TV channels from the TV listings it would seem to make a lot more sensitive. He would just to be able to see terrestrial high definition channels and that why you can move all the channel numbers Round so BBC One ...

Lee14801 by Established Contributor
  • 33 Views
  • 2 replies
  • 0 Helpful

Hello, how do I change my card details in my account for recurring top up payments?

Unable to make calls from Portugal

I am aware a number of EE users in portugal have had an issue making calls after the power outage 5 days ago. My wife and I still cannot make calls (including WiFi calls)How do we fix?

garyruss by Investigator
  • 497 Views
  • 44 replies
  • 8 Helpful

Renewal date conflict.

My data allowance ran out today 6 May.  Not worried as EE had advised it would be renewed on 7 May.However, I received a text to say it would be renewed 6 June - another month later.Why? 

Suchie1 by Explorer
  • 27 Views
  • 3 replies
  • 0 Helpful