Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Can I gift data from a tablet to a phone ?

Data Boost

Why are my data boosts showing as pending?

my mobile data isn’t

hi my mobile data isn’t working can anybody help me please

Roam Further - data issues

I’m travelling in the US and when I arrived my roam further pass was not allowing me to use data (calls and texts were fine). After numerous calls to tech support over the last few days we finally got data working yesterday only for it to ‘run out’ a...

Resolved! Just bought 5gb of data, but shows 10gb left

I can’t find any record of a payment for the extra 5gb. My allowance is showing 10gb! What has happened? No way to find a record of what was done. Already sent a stop of the 5gb plan to 150, as I don’t want it recurring, but I’ve no idea of what was ...

Roaming

I have had contracts with EE for many years, using my same number. My most recent plan (I’ve had for 8 months) is still using the same number. I am however being charged £2 a day to use my data in Mallorca. Is this correct?

Resolved! Data Sharing

Hi my kids are currently with another provider but I am looking to move over to EE as their contracts run out soon. I want to share data with them. How do I do this?

Charged twice for data bundle

Hi, I added a 20 gb reoccurring data bundle and it said error adding bundle. So I added it again except I now have 2 data bundles. Can one be removed please?Kind regards Karl

Resolved! Data usage

My account says date usage 50gb/50gb does this mean I have used all my data? It renewed today and I can’t get mobile data on my phone so I can’t have used it all

Data

Hi my data has ran out, how do I get more data