Sim & subscription pack

Scoleman1 · ‎20-11-2022

I purchased a sim and subscription pack, the sim is working but the subscription pack part hasn't uploaded. I have no data, calls or texts.

I waited 2 days like it suggested on the leaflet but it's not loaded.

Any ideas?

Chris_B · ‎20-11-2022

@Scoleman1 Have you restarted the device? What does texting BALANCE to 150 return?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.