21-11-2022 04:14 PM
Hi, I have found that when my data is renewed it is always .2gb missing even if I haven't been connected. ??
21-11-2022 05:07 PM
Hi @Makarov75
Thanks for coming here.
Does your plan show the correct amount of data allowance in your My EE?
Leanne.
21-11-2022 07:36 PM
Yes this is not the first time it has happened. My data renewes on the 21st of each month so at 2300 on the 20th I turned my data off then turned it back on at about 8am 21st, I went to my ee and noticed the 200mb missing.
22-11-2022 08:47 AM
Hi @Makarov75.
What reports back when you text AL to 150?
Katie.
