Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Gift data

Why won't it let me gift data

Roaming data not working

Roaming data is not wokring I’ve tried everything that was recommended and it’s still not working is was working yesterday and the day before

Add data

I would like to add some data to my account as have finished all my data 2 days before it refreshing.

Content lock issue - EE transparency

During last month I tried to switch off content lock by myself many times via:- Online form,- Call (EE consultant registered my number and assured me it will be switched off)- Consultants in two EE shops (both assured me it will be switched off)- tw...

Resolved! gift data

the my ee app is not working and my wife needs me to gift her some data i cant find how to do this on the ee web page of my ee

Unlimited Data Plan Gifting Changes - Info inside post!

Hey guys,This is for people on Unlimited Plans.So you don't get caught out....You used to be able to give 100GB/120GB data at any point on your monthly cycle. However, EE have craftily changed this. Even though you are Unlimited if you use 100/120GB ...

Mobile data not working

Morning everyone,My mobile data has not been working for about a week.I haven’t run out of data, got 25gb currently.Not a new phone - iphone11 that I’ve had on EE contract for 20 months.No recent changes - no new SIM, no change of package etcPhone ca...

internet

my internet and text message service not working

Resolved! restriction

please turn off my 18+ restriction

Roaming

I paid for Mexico roaming last week, this is now showing on my bill. Im now in Mexico and can only get on my phone on Wi-Fi! I am unable to contact anyone in anyway as it says I have no service so txt and calls are not going through. Neither are watt...