04-02-2025 06:19 PM
4 days on and no update, comment or resolution.
Businesses are losing thousands and thousands in lost revenue due to an EE DNS routing error!
EE where are you and what are you doing about it!?!
04-02-2025 06:32 PM
Hi @DIFI21
Unlikely there is an EE customer run.
Can you provide traffic stats for EE customers to prove your claim.
Thanks
04-02-2025 06:47 PM
@DIFI21 Can you also provide a few web addresses to test this ?
04-02-2025 07:03 PM
With a personal a/c with EE they are not liable for consequential loss.
You have posted just 2 posts on this matter. There are dozen of others discussing this & talking to EE high-ups. Do you think they are doing nowt & having no effect on EE that you took it upon yourself to start your own thread on this matter?
04-02-2025 07:23 PM
Well it certainly seems they are doing "nowt" Xray - its been 4 days and there are (as you allude to yourself) 1000s of websites effected yet nothing has changed. Why don't they put some general comms out to manage it and say they are working on it?
04-02-2025 07:25 PM
I don't really want to be spamming the thread with my business links - it doesn't need for you to test it - there are hundreds of sites noted in the other thread alone that are reporting the issue - probably 1000s affected of which I suspect lots more will probably be completely oblivious to the fact that EE have in error blocked access to their sites causing businesses all sorts of issues.
04-02-2025 07:26 PM
I wasn't talking about EE, but about you & other posters on here. EE will do what they wanna do.
04-02-2025 07:42 PM
@DIFI21 wrote:
I don't really want to be spamming the thread with my business links - it doesn't need for you to test it - there are hundreds of sites noted in the other thread alone that are reporting the issue - probably 1000s affected of which I suspect lots more will probably be completely oblivious to the fact that EE have in error blocked access to their sites causing businesses all sorts of issues.
So no evidence of any impact then. Thank you for confirming.
04-02-2025 07:46 PM
Jog on @Northerner - there are literally hundreds of sites impacted as noted in another thread on here you melt - unlike you as a "community star" I certainly wouldn't be spending my time posting on here if there weren't any real problems and I wasn't being impacted. Idiot.
04-02-2025 08:31 PM
@DIFI21 But it requires EE to test. Some of the links that have been posted about this issue that users say don’t work do work me.
So exactly what are EE supposed to do when they do work for some users but not others.
So what you are saying is you want help but don’t want to help anyone helping you. so why bother coming to a public forum requesting help.
Best of luck.