Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

What's happened to my data?

Hi, on the 24th September 2023 I bought a 2GB data add-on as it told me I had ran out of my data. Today, the 27th, it is now telling me I have used all of my rewards data. Where has my data gone? I've checked the "usage" and it hasn't got much there,...

Purchase data package with credits

Must one be located in the EE service area (specifically, the U.K.) to purchase a data package using account credits?

Unlimited Data Add on question

After waiting many hours for someone to answer my calls, I've resorted to this in the hope that someone will assist me.I want to buy an unlimited data add on. Before I do, I need to clarify if I buy this add on, if my current T&C's apply? My contract...

Can’t gift data

Why can’t I gift data? Saying will have to fix it

Resolved! Gift data

Hi can you tell me how to gift Data

Resolved! Gifting data

Hi I’m having trouble gifting data

recently moved from plusnet to ee.now no cctv via ee 4G

Recently changed from plusnet mobile to EE .Since change unable to connect to smartwares cctv via EE 4G but fine via wifi.Cameras connect via another network 4G fine.Checked numerous times including areas with strong 4G signal and good speed checkAn...

Mobile Data

Forum Posts

EE APN Settings: Where to find them

What's happened to my data?

Purchase data package with credits

Unlimited Data Add on question

Can’t gift data

Resolved! Gift data

Resolved! Gifting data

recently moved from plusnet to ee.now no cctv via ee 4G

Data gifting

Belfast

My mobile Data has disappeared and when accessing it I get ‘error’

Data

Roaming

Data transfer

Texting and calls from Italy

How can I check my balance?