Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hello,I have been sent a message from 150 stating I can boost my data or minutes for free but when I send BOOST DATA or BOOST MINS back, the message doesn't send. Is there a way to fix this? Thanks
I’ve been using my phone to tether for work as I recently moved house and don’t yet have the internet installed, so I’ve been checking my data usage very closely. Today I’ve logged on and found I’ve now got unlimited data, which is absolutely amazing...
I would like to reduce my mobile data
HiMy billing cycle ends 3rd Dec therefore should reset on the 4th.On the website it has not reset and I am almost at zero.Any ideas why?
My 4g connection (unlimited) usually runs at 80-100Mbps in my house. Today it is running at less than 1Mbps both up and down. I have tried my sim in multiple devices and the same issue occurs suggesting this is a network issue. Please advise.
Hello, I've been using EE for the past 6 years or so predominantly along the UK coastline where I work as a volunteer Coastguard. To save money on a Paging system, our 999 Emergency Search & Rescue service now relies on Alerting and Tasking of our te...
is data transfer still down ......
I keep getting mobile data warnings - when I should have unlimited data.I also received many messages saying I owed £85, I went online and I'm in debt by £183, when I checked my package its supposed to £65 - no info for additional charges Ive accrue...
At 08.20 hrs this morning, 27/12, I ordered an additional data package (unlimited for 1 day @ £4.02) having apparently reached my plan's monthly limit . At 13.30 hrs this package has still not been dilvered and I remain on a download speed of less t...
