Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 163158 Views
  • 50 replies
  • 23 Helpful

Why is mobile Internet poor

Not sure if in correct place or not, but wanting to know why mobile data is so slow. Constantly apps won't load pages (even social media apps can't be used properly) , can't browse Internet properly, can't use vpn when needed (even in emergency for w...

walkerx by Skilled Contributor
  • 569 Views
  • 6 replies
  • 0 Helpful

Data

I have unlimited mobile data but now they say I have run out till 9th may?

Gifting data

I am trying to use the EE App to gift data from one of my 2 unlimited data packages to my daughter, but it comes up with an error. I've tried the website, and again this shows an error. I've tried calling, but unable to speak to anyone.

CR15BRD by Explorer
  • 383 Views
  • 3 replies
  • 0 Helpful

Cellular Data Randomly Turned off

My mobile data has suddenly stopped working. No bars of signal, I've turned off/on, done the usual disconnect reconnect etc.I'm on a plan plenty of data left, done a network search. All should be working but it's not..any suggestions?

Mobile data

I’m trying to buy/add on more data and I don’t know how to do it and the ee page is no use 

Data

Can I transfer data from my EE account over to someone else with EE

Jodic83 by Visitor
  • 312 Views
  • 1 replies
  • 1 Helpful

Phone wont connect to wifi or data

Good eveningI was in a meeting earlier and a code flashed up on my phone, i ignored it a said i would look at it later but when i went to look at it later the code had disappeared and now even though my phone is saying it is connected to my wifi netw...

Lost phone

Hi, can anyone tell me what ‘ eeuk6054DataUsage’ means on the number usage list on a phone please 

Phone only showing LTE not 4G, can't turn on mobile hotspot

For the past couple weeks my iphone has only been showing LTE when I put on my data, and I've since been unable to turn on hotspot too, I assume they're related. I have more than enough data so that's not the problem, hotspot isn't even showing up in...

IMG_7491.png IMG_7492.png
vsten by Investigator
  • 1549 Views
  • 18 replies
  • 0 Helpful