Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hi I have 15gb of data on my phone and normally never run out of data but I've just checked and I've only got 65mg and my data doesn't renew till 15/7 I am at home most days so I'm using my home WiFi I've not been anywhere or done anything different...
Hi, I recently moved to London and inside the house mobile data speed is very very low. Most of the time cannot find the internet connection. Calls also getting disconnected while on call. Is there any solution for this.
I have been with PlusNet (third party provider for EE) for years on£5 monthly contract5GB Data with Max 50 Mbps Internet speedUnlimited minutes and textslast year they requested me to move to EE the main provider as they were closing the mobile secti...
Snap,I'm the same. Frustrated with it. May move my plan to another supplier
I have noticed that whenever I am away from my accomodation, which has WiFi I can’t send or download WhatsApp photos or videos. I have found in another community chat that I have to enable permissions that are blocked but I haven’t been able to do so...
I have a 4g cctv camera, to connect to this remotely I have bought a prepaid data only EE sim card which is in the cameraI would like this sim card to show up on my EE Account so i can check the data usage and the remaining data balanceOn the EE webs...
what contract supports 5G
All the time.
Hi there, I want to reduce my data cap even more.I only really use 10-12mb a month and I’m on a 125mb plan. Is there a smaller cap I can use or is125 the minimum. £56 a month is not worth it for me. Thank you
I've just moved from BT mobile to EE (same company now) and was told by the BT sales team that it would be the same service with an EE SIM card and that BT Mobile was winding down. I have a Samsung S8 which has been fine with BT. As soon as I put the...
