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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 178160 Views
  • 50 replies
  • 24 Helpful

Gifting data

I am trying to gift data to my sons phone, which I do every month. However, it is saying I can't do it and that he has unlimited data. This is not correct (only has 250mb on his plan). How do resolve this issue?

WayneM11 by • Visitor
  • 397 Views
  • 1 replies
  • 0 Helpful

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 178160 Views
  • 50 replies
  • 24 Helpful

Resolved! Data

Can I gift data to another person on ee but isn’t on my account 

Picture messages

Ive been charged for sending picture messages even though they were sent from an  iPad  signed into WiFi and not from mobile 

Hotspot on laptop

I can’t seem to find my phone as a hotspot no matter what I try, is this some kind add on that needs to get activated/disabled? 

Internet

Internet is rubbish keeps buffering can any one help

Cazie by • Visitor
  • 357 Views
  • 1 replies
  • 0 Helpful

Resolved! WhatsApp stuck on connecting

HiFor the last 2 weeks my WhatsApp is stuck on connecting when using mobile data. It is fine on WiFi! I have the iPhone XR & my updates are upto date!I have done the following to try and fix it.offloded and re installed the appturned phone, mobile da...

Donna115 by • Explorer
  • 4685 Views
  • 13 replies
  • 8 Helpful

Can't connect to FTP while tethering with EE Sim.

Ok - I know I'm not alone in this.A couple of nights ago I was trying to send photos from a remote location via FTP - from my Macbook, which was using my iphone's personal hotspot for internet connection. I kept getting FTP error 229 (blocked network...

Running out of data

Hi I have 15gb of data on my phone and normally never run out of data but I've just checked and I've only got 65mg and my data doesn't renew till 15/7  I am at home most days so I'm using my home WiFi I've not been anywhere or done anything different...

arcacia by • Investigator
  • 376 Views
  • 1 replies
  • 0 Helpful
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