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Community Activity
Re: Broadband for charity
Hi,I’m also looking for broadband for a Charity associated with the Scouts. Could you message me with any details?ThanksChris
EE Smart Hub Plus – Can’t use multiple wired devices via a switch (DHCP issue)
Hi all,I’m hoping someone here has seen this before or can confirm if it’s a known limitation.The issue:I upgraded to the EE Smart Hub Plus recently and since then I can’t connect more than one wired device through my unmanaged Ethernet switch. The f...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Reception
When I try to make a call I get a message :- NOT REGISTERED ON NETWORK. And I can not use my phone what has happened
5G NSA network prioritisation
Hi,My 5G NSA download speed more than 1/2s of an evening which is really frustrating, I just wondered if anyone knows if I switched to a business account whether my network prioritisation would increase over that I already have with a consumer unlimi...
Current call and charge records since last bill
I can't find any way to see the current call costs on my account since the last bill was paid. I assume it is somewhere in the website that I can't find?Cheers
Hey please help. Uk
I’m on pay as you go, usually everything is fine. Today I topped up 10£, followed the steps and added a pack10. it says I’ve used it all up and it hasn’t worked since I topped up. I don’t understand.
Strange TALK TIME
I bought £10 sim card with 500 min talking time. But, it finished suddenly and now it is 0 min!!! I have not use it eben for 3 hours in total!!! I received a message that I can add money to increase the taking time. I selected £5 option. Now, I found...
Number Transfer
Have transferred number to EE and all appears to be ok but when I send texts these show the temporary number provided with new sim. Have turned phone off and on again but still persists. Is there an easy fix?
Order Tracking not working
My new sim was ordered on Monday, I received a confirmation email and text but no other tracking details. I have tried to use the help service and the tracking system keeps failing and I have not received any updates on my order
