Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 182507 Views
  • 50 replies
  • 24 Helpful

Enquirying about data

When i got my new phone from the ee store i got it with 25Gb but ive been getting 125gb why is this and am i being charged more for this 

Tom456 by Visitor
  • 447 Views
  • 1 replies
  • 0 Helpful

Data

Buying data from EE ..  if i buy some data say 5gb  whats the 25 days all about ? does it run out in 25 days ?do i have to pay every day for 25 days ?Sorry i know absalutly nothing about this s##t ... nobody told me i have to turn off data switch on ...

Aqualung by Investigator
  • 939 Views
  • 10 replies
  • 3 Helpful

Foreign number

I live some of the time abroad. Is it possible to but a data pack for the foreign mobile?

Feyza101 by Visitor
  • 466 Views
  • 2 replies
  • 2 Helpful

Phantom data usage

I'm on holiday with no WiFi so I've been very careful with my data usage as last time I was in this situation I ran out of data. Yesterday I had used about 2G of my 10G allowance. However last night around 4am I had a text informing me I'd used 80% a...

Gregphil by Investigator
  • 2890 Views
  • 24 replies
  • 6 Helpful

Resolved! Data used

I have a Mobil wifi unit how do I check the amount of data left

Data gifting

I took put a full works plan with an iphone in December 2022 and it took about a month to connect me and I have not been able to gift data at all or access other settings. Has anyone one had similar issues or know what i can do to get re to resolve t...

Mobile data

I am having problems with mobile data when away from the house. I keep getting the message “could not activate mobile data network”. My mobile data is switched on and I have tried the recommended fixes like turning on and off. Please advise. 

Resolved! Buy data Topup from france

Hello, can someone please help. I am currently in France and I need to top up my roaming data. When I try to buy a 7 day roaming top up  it keeps asking me ‘is this your number’ when I click continue to pay, it keeps going back to ‘is this your numbe...