Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Has EE done something to my What’s App as I can’t get photos of my grandchildren

4g Speeds

My 4g connection (unlimited) usually runs at 80-100Mbps in my house. Today it is running at less than 1Mbps both up and down. I have tried my sim in multiple devices and the same issue occurs suggesting this is a network issue. Please advise.

Priority access to data services for volunteer Coastguards

Hello, I've been using EE for the past 6 years or so predominantly along the UK coastline where I work as a volunteer Coastguard. To save money on a Paging system, our 999 Emergency Search & Rescue service now relies on Alerting and Tasking of our te...

I cant gift data to my daughter when is it going to be fixed please

is data transfer still down ......

mobile data and different connected plans

I keep getting mobile data warnings - when I should have unlimited data.I also received many messages saying I owed £85, I went online and I'm in debt by £183, when I checked my package its supposed to £65 - no info for additional charges Ive accrue...

Resolved! Data package not delivered

At 08.20 hrs this morning, 27/12, I ordered an additional data package (unlimited for 1 day @ £4.02) having apparently reached my plan's monthly limit . At 13.30 hrs this package has still not been dilvered and I remain on a download speed of less t...

Mobile data issue

My mobile data has been fine for my whole time of contracts but for the last 3 days I am able to go on certain apps, use the safari etc. but none of my social media apps are working but I am able to receive notifications from them. I open the apps an...

Data

For the last 3 days my data hasn’t been working whilst I’m out and can’t access nothing until I connect to wifi at home is there anyway you can help me?

Can't connect to my mobile data,

WhatsApp Charges

Hi,Apologies if this is posted in the wrong forum.A long while ago I got a large charge for an international WhatsApp video call as seemingly one of us was using data and it charged accordingly.I still use WhatsApp sometimes now for video calls inter...