Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hello there I don’t know if anyone can help but I got my all unlimited sim three day ago and apparently my services have been restricted when my bill isn’t due yet I can’t even call them nor can I use the free 0800 numbers is anyone else having the s...
how I can check how many gb I used this month on hotspot?
Hi, I'm new to EE!! I have unlimited data on a one month sim only plan but something weird shows on my bill which I don't understand. It says stacked data. What is this?? See attached screenshot. Regards Seán
I can’t load, what I can only presume is because they are adult web pages, ie In my case, Ann Summers. I have checked the age restrictions etc on my iphone, everything is allowed. I have also checked on my ee account, again no restrictions. can anyon...
Hi,My mobile data has been working fine up until a few weeks ago. It seems to work when 5G isn't available but not when it's on 5G.My phone, Sim and plan cover 5G. So I have tried to turn off 5G but there is no option on my device. I have an Oppo Fin...
Hi, i have always seen my data allowance when i went into EE app but it’s not there and can not find it anywhere! Just like to check it to see how much left until it renews but it’s not showing me anymore
I want to add on data but it won’t allow me. Can someone assist please ?
Hi alli have two phones on one account my number isn’t allowing me to add data but when I switch to my wife number it canany help?
4GB per month
Same here, when I was with Plusnet I never had any issues with data usage. As soon as I started using EE data, watching a YouTube video for 15 minutes chews it up.
