Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

£36 1 month contract unlimited sim only

Hi.Due to the fact that I have to move out temporary so I bought a £36 unlimited sim to put inside my 4G sim route device to use.The first week thing seem normal eventhough the speed isnt fast like they claimed but I am fine with it.However until tod...

Resolved! Double data

HiI have received a text from 1122 offering double data as EE and BT customer… reply Double to activate is this genuine please ?kind regards Paul

Resolved! Data

Plenty of Data but as soon as i am away from my home Internet my phone may as well be off as i have no Data. Help.

Re: Data

Hello, I’m out of internet data and attempting to pay for renewal, but was told I can’t because I’m already subscribed. Help, need access to an internet data asap

Buffering when speeds seem good!

Hi everyone getting a bit desperate now and really searching for answers, i live rural and landline internet is shocking 0.5mbs if lucky so been on 4g internet for a long time, I switched over to ee about 1.5 year ago and for the first 6 months it wa...

Resolved! Mobile apps not working on data

Hi, have an obscure issue with apps not working on mobile data. This seemed to start after a trip abroad where apps did work with data roaming but stopped working when back home.If i put someone elses sim in my phone apps work okoddly maps and safari...

Resolved! Not being called back from 150 enquiry

Hi there, I need to make sure I have data available on arrival in Cyprus tomorrow. Enquiry via calling 150 said I would be called back within 15 minutes by an operative, but nothing has happened well over an hour later. Tried to do a live chat on th...

DATA

Hey all, I’ve been trying to gift data for 2-3 days now ……. NO LUCK ! Does anyone else have similar problems ?

Resolved! Data renewal date

My data always gets renewed/refreshed on the 2nd of the month therefore my next one would be due 2nd November but my accounts says 18th November, why the change? And what happens if I run out of data before the later than usual date?

Gifting data

Trying to gift data for 3 days still not working