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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 190385 Views
  • 50 replies
  • 24 Helpful

Mobile data keeps goin off!

What is going on with EE lately? My mobile data keep shutting off at random times. It says no work being done ect by me (Wirral) so what is going on! Thanks 

Connecting Mobile to 2.4GHz

My mobile is 5G.I have an external light using an app which requires to connect by wi-fi using 2.4GHz.Please advise how can I change the mobile briefly in order to programme the floodlight?

Prussian by • Explorer
  • 847 Views
  • 5 replies
  • 1 Helpful

Resolved! Data

Hi, please can you check my account and advise where I have used 20 gb data in 5 days. no:************* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Tash44 by • Visitor
  • 592 Views
  • 1 replies
  • 1 Helpful

Resolved! Checking previous data usage

I am trying to find out how much data I used last month now that my data allowance has been reset. I looked at my bill but it didn't say (as I didn't use more than the limit I have). Is there a way to access this information on the app or otherwise?

Internet móvel

Minha internet não está funcionando desde ontem, já fiz de tudo. Ela parou e não voltou mais 

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