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Community Activity
Contacting sales team about full fibre
Happy Easter everyone! A couple of weeks ago someone from EE called at my house and told my wife full fibre broadband was coming. Unfortunately I wasn’t available; the chap said he’d come back but he never has…When I check my postcode on the EE site...
EE app bug
I have noticed that the EE app shows many devices as connected to ethernet, which they aren't. It appears to show this when the devices are away from the home, or switched off.I have deleted and reinstalled the android app on my mobile. App version 5...
Wrongly charged for a UK call to Northwich as a USA number
Hi, I have been charged £12 for a 3 minute call to the USA.However, I actually called Bowyer Estates Ltd - Estate Agents - 01606 76044.It has shown on the bill as 001606 76044I have spoken with the live chat team who dont accept that it is a UK numbe...
Broadband bill
Can someone please explain to me why my broadband bill has gone upto nearly £40 . There is only me in the house and I don't use a lot . I think this is ridiculous.Sorry, and thankyou.
Item not delivered
Hi there , I ordered an iPhone 16 and sim 3 days ago and I haven’t got an email saying it’s been dispatched and I can’t track the parcel, I can’t ring Ee because I haven’t got the SIM card hence why I bought a new one PLEASE HELP!!!
Renewal Problem
On Friday 11th I attempted to upgrade my iphone & plan. The previous plan expired in 2023 and I think it likely reverted to a generic plan?I could not log into ‘business’ on the EE website, but it would let me log into the ‘personal’ section of the w...
Community funding
Hi I'm looking for info regarding community funding and how to apply, can someone get in contact please to put me in the right direction
Resolved! Live Chat
How do i access live chat please?
XKO order number
I've been given an order number that starts with xko. Does this mean it's been accepted? As I've had money leave my account? Also how long does it take for the tracking information to update as it was ordered this morning but it's just stating they c...
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
