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Double charging for calls

JohnR9
Visitor

‎23-04-2026 09:36 AM

I have two phones on my account, one of which someone else controls. They send text messages to Ireland - I don’t. However we both get charged for the same text messages. Is this legit? Should I be refunded?

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎23-04-2026 10:05 AM

@JohnR9 : No, that shouldn't be! However the other person only uses the other phone. You are the A/c holder & owner of the phone they are using. As such, their chargeable calls & texts will appear on your bill but only once each.

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