Mobile Services

Transfer calls from my mobile EE to a landline Virgin

  Good evening guys I wanted to know if any of you knew if you could use a call transfer from my EE mobile to a Virgin landline. Unfortunately, I moved to a place where there is no telephone coverage and I only have Virgin's broadband. I need to be a...

Cant send text messages anymore - getting 'not delivered' with a !

Does anyone know why this might be? I've been able to text as normal this morning then all of a sudden I'm getting the error message when I try to send. Nothing wrong with coverage either. 

EE App verify your details

I have migrated two mobiles from BT to EE. The EE iphone app wants me to confirm two emergency contact numbers. These numbers are the temporary ones used during the migration process and are no longer valid, but cannot be changed. After a long and am...

Live chat

Can not find live chat, I've been disconnected, i can't not call out, I've paid my bill, what else can i do? 

Why do some of my texts go as RCS and others as SMS

Why do some of my texts go as RCS and others as SMS

Very disappointed with EE roaming service in all countries

I moved across to EE from Vodafone back in March 2023. One of Vodafone's strong points was unlimited roaming, including tethering, in 83 countries across the world with no speed cap or any kind of throttling. It genuinely works as if you are on your ...

A different number shows up when texting someone

International calls

Can I make an international call? I try to do it but says no credit.