Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Emergency Alert System

The UK Government is introducing Emergency alerts.  Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Sean_D by Former EE Community Manager
  • 7520 Views
  • 0 replies
  • 4 Helpful

Data roaming in the EU

What should I buy to get roaming or at least text messages in EU? The website is no use. I have the 20 pounds per month and 50 gb internet plan.

Add a device to a sim only contract?

I have a sim only contract but my phone is broken. I want to take out a plan for a device on the same plan, is this possible? If i go to just set up a device plan it automatically includes airtime, but then i will be paying for 2 sets of airtime

d1tzl by Explorer
  • 117 Views
  • 5 replies
  • 0 Helpful

Resolved! Blocking 0843 numbers

This is a perennial problem for many people receiving increasing numbers of unsolicited 0843 calls. These 0843 numbers can be blocked individually but organised scammers have hundred of these numbers so just call again using a different 0843 number.W...

Harriet37 by Investigator
  • 1617 Views
  • 15 replies
  • 3 Helpful

How can I opt out of EE unsolicited text messages?

I keep getting messages about EE services like broadband and gaming etc.I have opted out but they keep coming, usually when I'm right in the middle of doing something important that needs no interuptions.How do I make it stop?

milonic by Explorer
  • 101 Views
  • 4 replies
  • 0 Helpful

Wifi calling not working

Hi, My WiFi calling has recently stopped working and I don't know why.I live alone and use no other devices, so cannot test if it's my mobile or the router/Internet itself causing the issues. Is there an outage of some kind that's causing this? I don...

Re: Temporarily unavailable

Before I was doing payments through my EE account to some games in the playstore but now says that my method of payment as EE is unavailable and I have funds on it. How I can do purchases again?

Monte01 by Explorer
  • 146 Views
  • 3 replies
  • 1 Helpful

Re: SINGAPORE ROAMING

Hello,I don't think that this response helps many EE users who travel abroad.Most of the major providers in the UK give the option to their customers nowadays to use the usual UK allowances in many countries like Singapore with a daily fixed fee. The...

atha23 by Visitor
  • 126 Views
  • 2 replies
  • 2 Helpful

Phone Data in Turkey

I am going to Turkey for 6 Weeks working and I am going to need a lot of data - what is the best way to do this without costing a fortune? 

bobgiles by Visitor
  • 148 Views
  • 2 replies
  • 2 Helpful

Hi i am just went to india

HeyI am just come to India and i want to yous my mobile network as normal or roaming but i want to get all text msg and call any time any where, What i have to do for get network