VM diverting to 101 on iPhone 8

[CDale]

My VM is diverting to 101, which service do you require.  How can I resolve this urgently?

[CDale]

I have the same problem on iPhone 8.  VM diverting to 101.  I can't get anyone to answer 150.  I just get a menu of options which don't help.

This is a significant problem.

[Christopher_G · Accepted solution]

Hi @CDale 

Welcome to the community.

Our Customer Support team will be able to help you with this. If you call 150 and choose option 2, follow the options for technical support and you'll get through to one of our guides.

Chris

[bristolian]

You can change your call diverts by using your phone's menu options anytime.

https://support.apple.com/en-gb/guide/iphone/iphe9bdd027a/ios - the drop-down at the top lets you select which iOS version you're running, for specific guides.

[CDale]

Thank you I spoke to someone.

[CDale]

Just got mine sorted! You have to press Option 2 on 150 and I think Option 2 again in the second menu. You want iPhone technical support each time. Good luck!.