Mobile Services

Roaming Pass vs Roaming Charges - I have 3 Phones on my Contract

Afternoon, I have 3 phones and travelling form the UK to Spain end of August returning early Sept:I have been told it's £2.47 per phone per day for ROAMING CHARGES - 19 days, so £2.47 per day x 3 Phones is: £7.41 per day x 19 days = £140.79Alternati...

Resolved! Abroad with no network!

Hi!I am currently abroad and have no service! I have a spend cap so thinking maybe this is why! I can’t contact EE direct as I don’t have a network to text or call! I need my network working as I can’t log into my online banking etc without code’s ge...

Usa connectivity issues

Arrived in the usa, pixel 8 with a roaming package. I get sporadic network connections which then only allow data connections.Since arrival 4 days ago I have not been able to make or receive calls by cell or WiFi.Rebooted several times, turned airpl...

roaming abroad

I am struggling to access my roaming that I purchased as an add on, im currently away but cant even send texts to ee to see of its activated what can I do.

Resolved! Going to the USA from 10 August to 8 Sep 2024. Can I add on the £25 Roamin

£25 ROAMING PASS to USA when can this be added on

Resolved! Roaming abroad

I’m currently in Africa, Malawi and my EE sim is saying no service. Last year I was helped when this happened but I forgot how. Can someone help as I need to turn it on to make and receive calls

Re: Phone won’t reliable connect while Roaming in USA

I seem to be having the same or similar problem.Intermittent data connections and but no calling possibly.I can't even make WiFi calls to CS.

Re: Roaming in Uganda

I'm in Uganda and my EE SIM will receive texts but not send them. I need to be able to send a text periodically in order to keep my SIM active while I'll be out of the UK for more than 6 months. When I go onto the EE app and try to select roaming in ...

SMS sending on a different number

Hi, I ported my number from another network to EE a month ago. It all went well. However when I send a text message it shows on the receiving persons phone that it came from another number I don't recognise (maybe the original number on the SIM card ...

Resolved! Can you turn my parental control on?

Please turn my parental control on

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