EE Voicemail: Everything You Need to Know

[Linzi_H]

How to set up your voicemail 
Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message.

• Switch on: text VM ON to 150
• Switch off: text VM OFF to 150

How to check your voicemail

• Press and hold 1 or dial 222
• On iPhone: open the Voicemail tab in the Phone app
• From another phone: dial 07953 222 222 (UK) or +44 7953 222 222 (abroad). You’ll need a PIN (set one up by calling voicemail → option 3 → option 3)

 Message Storage

• Up to 50 messages, max 8 minutes each
• New messages are kept for 21 days
• Saved messages are stored for 7 days
• You’ll get a free text alert before deletion

Costs
Charges depend on your plan:

• See the Pay Monthly  or Pay As You Go  price guides
• For abroad, check the Roaming Costs Help page

Visual Voicemail (iPhone only)
See who left the message, their number, location, date, and message length.

• Set up: text IPHONE VISUAL to 150
• Remove: text IPHONE VISUAL OFF to 150

For more details, visit the EE Voicemail Help page.

[_MrR_]

Just to add, if you have any problems with the VM OFF text to 150 (e.g. if you’re abroad), then you can also:

Dial ##002# as a phone number on your phone and then dial it like you would a phone number.

It’s the instruction to remove all diverts from your line (so also cancels the diverts to your voicemail box).