Mobile Services

Enquiring about insurance for my Samsung galaxy S23

How much insurance do i need to pay for my Samsung Galaxy S23 and does it cover lost and stolen?

I'm not getting missed call alerts

I'm not getting missed call alerts and can't switch it on

Internet issue

Hello i'm facing issue in internet service.

Re: Cannot delete an EE voicemail

I want to delete voice mail

EE Voicemail: All you need to know

Voicemail is set up as standard for EE mobile customers but is it free? Does it work abroad? What is Visual voicemail? Read below for answers; Is my voicemail set up already? Voicemail is set up as default for all EE mobile customers. If yo...

EE and RCS messaging

What is RCS messaging? RCS messaging is an alternative messaging service to SMS, MMS and other third-party apps. It offers a modern and feature-rich messaging experience within the native messaging app on the handset. Apple has now enabled RCS mes...

Not receiving authentication codes from overseas companies like Amazon

I'm not receiving authentication codes on text message from Amazon and cannot access my Amazon account now on my iPhone. Whatever way I try, Amazon wants me to re-confirm it's me by sending me a text with an authentication code on it. It's fine on la...

Resolved! Contacting EE if you have no phone signal and online 'help' isn't?

Anyone know how to speak to someone at EE if you don't have a phone service, and the apps/help aren't helpful?Long story short, I made the mistake of moving over from EE to Vodafone, and now trying to get back to EE and Vodafone have cut me off (bein...

Late Text arrival

Hi - Can anyone explain what might be causing texts from other phones to arrive days late. I was sent one on Saturday that didn't arrive until the following Wednesday despite the fact that I spent all day Monday in a very good signal area.TIA

Resolved! 249 text suspicious

I have received a text from 249 asking to fill.im a survey about my sim card delivery.I am not an ee customer or have I ordered a sim.. I have deleted the text but should I take any further action?

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