Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

Emergency Alert System

The UK Government is introducing Emergency alerts.  Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Sean_D by Former EE Community Manager
  • 7546 Views
  • 0 replies
  • 4 Helpful

Unable to use data package abroad

I am currently in Athens, Greece and have noticed for the past 24 hours that my iPhone 15 data package from EE is not working unless I’m connected to WiFi if I’m out in the city, my emails aren’t loading, new WhatsApp  messages are not appearing and ...

Cannot use sim card in China

Hi everyone,Currently, I am in China. The first time when I arrived in China, it still could be used. But this time, when I closed the flight mode, I got some signal but I couldn't receive any messages or calls,  and after 5 mins, my SIM card did not...

ScarlettL by Investigator
  • 189 Views
  • 3 replies
  • 0 Helpful

Upgrade and keeping current number

HiI may be being dense, but I can't get my head around whether I need to get a PAC number to upgrade my phone. I'm in the process of upgrading, and I get two options. Either keep my current number and get the PAC number to change it, or I change my n...

Phone

Hello does anyone one know how to remove/delete EE error 0 code as I can't send messages 

Jupsie1 by Investigator
  • 132 Views
  • 5 replies
  • 0 Helpful

Resolved! Phone suddenly not recognising my sim

This morning I had switched on my phone and noticed that I  the top left hand corner it says no sim no service, I have tried removing the sim making sure that it's not bent, dirty and dusty but still no luck. Please can you help me I need the sim to ...