Forum Posts

Resolved! Roaming in spain

I have the roaming abroad pass as an exclusive extra. Will I be ok to use my phone in spain the same as in the uk without any extra costs.

firetech by Visitor
  • 733 Views
  • 3 replies
  • 3 Helpful

Text messages not received

Hello,I do not receive texts anymore from friends and family based in France who use the Orange network. Is it an issue with EE or my number?Can you please let me know what can be done to fix this?Thanks

Marion90 by Investigator
  • 322 Views
  • 6 replies
  • 2 Helpful

I can’t make or receive calls

Hi im having the same problem where I can’t make or receive calls. My phone is saying no sim. I have had this sim for months? can’t seem to get any help 

Chatty2 by Visitor
  • 272 Views
  • 2 replies
  • 0 Helpful

Wifi calling not working

Hi Everyone,I've just recently factory reset my iPhone 14 Pro as it was slowing down and wanted to get rid of some files etc I didn't need anymore but have tried to make multiple calls today on wifi with it showing it's calling but no ring coming fro...

Resolved! Can’t make calls after upgrading phone

I upgraded yesterday to an iPhone 14 plus. Since swapping my sim over I can’t make or receive any calls. I have reset the phone, toggled mobile data, airplane mode and many more and still can’t make or receive any calls. I can send and receive texts ...

Resolved! Returning from abroad

I've just returned from an overseas cruise. While I was abroad the ship's wi-fi system re-set all my connections to its own system. I've re-set them to EE, but the system seems to think that I'm still abroad and keeps asking me to buy more data. I've...

dances43 by Investigator
  • 522 Views
  • 7 replies
  • 9 Helpful

Resolved! EE Voicemail greeting

When people get send to voicemail, they are greeted with a robotic voice saying “your call has been forwarded to voicemail, the person you’re trying to reach is not available” instead of the standard “Welcome to EE Voicemail greeting” I have set the ...

Verification Codes Issues.

HI, does anybody have any ideas on why I am not receiving verification codes on my iPhone.  Have been told it's a carrier issue, how do I resolve this.  Thank you

CarolF2 by Investigator
  • 422 Views
  • 10 replies
  • 8 Helpful