Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Account is blocked by fraud team

HiYesterday without no reason my ee account got blocked and sim stopped working. I called to EE Customer support and they told me that account was blocked by fraud team and nothing could be done to unblock it. I didn't receive any communication from ...

dpmz by Contributor
  • 1345 Views
  • 9 replies
  • 5 Helpful

Resolved! Public WiFi login difficulties

Hello,I have paid for a months use of the local public EE Wi-Fi. I am still within the month I have paid for yet whenever I try to login now with my login and password, I get a message telling me I have used the wrong login details. However this is n...

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Call problem

My phone has started doing this recently. I go to dial someone, it says it's dialling but there isn't any ringing noise then it just comes back out. My 89 year old mother tried ringing me yesterday and it didn't come through. The only way I have foun...

CEC57 by Explorer
  • 328 Views
  • 1 replies
  • 2 Helpful

WiFi Calling

Hi Leanne, Me and my wife have both recently changed to EE from O2 and now we are both having issues with Wifi calling not working , we both work from home and we have ti use WIFI calling do to the very poor signal in our area from all the providers....

BazR by Visitor
  • 363 Views
  • 2 replies
  • 2 Helpful

Messed Up Mobile Number

Hello,Help.EE have apparently given me the wrong mobile number & deleted my default number.Result: no-one can send me OTPs / text.For hours I have been on the landline phone to EE over this.I now cannot contact them - they were meant to phone back - ...

kr236rk by Investigator
  • 1151 Views
  • 40 replies
  • 8 Helpful

Resolved! Keeping my number active

Hi, my contract expires end of the month, Ive been with Orange/T Mobile/EE for god knows how long and as such Im kind of attached to my number.Im also going to be in Australia for at least 2 years, is there a way I can keep my number active as Im kin...

swampy442 by Investigator
  • 443 Views
  • 1 replies
  • 3 Helpful