call forwarding

[Soroushlondon]

Hello,

I’m trying to set up call forwarding on my iPhone 15 Pro Max using my EE SIM, but it doesn’t seem to work.

I have tried both the iPhone settings and dialling codes (like 21number#), but the calls are not being diverted.

Could you please check and confirm if call forwarding is enabled on my account?

If it’s not active, I would appreciate it if you could enable it for me.

Thank you.

[Chris_B]

@Soroushlondon  This is a public forum not customer support we don’t have the foggiest on who you are and no one here has access to your EE account.   

[Soroushlondon]

Hello,

I’m trying to set up call forwarding on my iPhone 15 Pro Max using my EE SIM, but it doesn’t seem to work.

I have tried both the iPhone settings and dialling codes (like 21number#), but the calls are not being diverted.

Could you please check and confirm if call forwarding is enabled on my account?

If it’s not active, I would appreciate it if you could enable it for me.

Thank you.

[Chris_B]

@Soroushlondon  When you do this on your device is the toggle being enabled?    Can you enter the number in the next field ?   Because once you enter the number you just click back on the top left of the device and that’s it.  

[bristolian]

I've no experience of Apple iOS, but the menus should be standard. Can you be specific on what GSM code you're trying? And what happens?

[Soroushlondon]

Hello,

I’m trying to set up call forwarding on my iPhone 15 Pro Max using my EE
SIM, but it doesn’t seem to work.

I have tried both the iPhone settings and dialling codes (like 21number#),
but the calls are not being diverted.

Could you please check and confirm if call forwarding is enabled on my
account?

If it’s not active, I would appreciate it if you could enable it for me.

Thank you.



*Kind regards*

[bristolian]

Asking again.... can you be specific on what GSM code you're trying? And what happens?

[Schockwave]

@Soroushlondon , as @Chris_B , has already written, this is not customer service, we have no idea who you are and no account access, so unless you can set it up yourself, and you want to check that it is enabled on your account, you would have to ring customer service and speak to them.

[Leanne_T]

Hi @Soroushlondon 

Thanks for coming here 🙂

If you could let us know the extra information @bristolian has asked we will certainly see if we can help you get this sorted. 

In addition to the above questions, do you have a pay monthly or pay as you account? 

Do you get an error message when setting up the call divert? 

Speak to you soon. 

Leanne.