Help with understanding Data Access Report (may need further investigation)

[lexluthor77]

Hi,

Hope everyone is well. Can anyone help with the Data Access Report I received.

The majority of calls listed are MOC but there are duplicate calls to mobile numbers which show for e.g. 

24/01/2025 (Call Started) 11:38:18 24/01/2025 (Call Ended) 11:38:24 44xxMyNumber 44xxMobileNumbercalled PSTNT 00:00:06
24/01/2025 (Call Started) 11:38:18 24/01/2025 (Call Ended) 11:38:23 44xxMynumber 44xxMobileNumbercalled MOC      00:00:05

The calls which appear to be duplicated are all UK Mobile Numbers and some are on the EE Network.

I have had problems with people saying they have called but I have had no notification of them calling and also texts not arriving or being delivered.

If you need anymore info please ask.

[Northerner]

Hi @lexluthor77 

Did you port your number across to EE?.

Are you on EE PAYG or pay monthly contract.

What device do you have. Is it set up for EE.

Thanks 

[XRaySpeX]

What are the 1st 6 digits of the called numbers?

You mention you have had incoming calls & texts you've not received but a DSAR will not include details of any incoming calls & texts unless you paid for them.

What is "MOC" & "PSTNT "?

[bristolian]

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@XRaySpeX wrote:

What is "MOC" & "PSTNT "?

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In engineering terms, MOC = Mobile Originating Call. PSTNT = Public Switched Telephone Network Terminated.

[XRaySpeX]

Very helpful 😜! Were we expected to know that? I certainly didn't and don't expect to remember those arcane terms.