Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Work in UAE

I have been offered to work in UAE Dubai for next 6months. What's the charges for calls and messages and data general? Thanks J

Lapsed mobile account whilst overases

I have accidently let my mobile phone account lapse whilst in Australia and was not able to get back to the UK as originally planned (due to covid). It's been less than 269 days since I last used my account (although getting close) so I though it wou...

Resolved! Definition of Europe

Just been advised that I will be charged £2 a day for using Channel Island networks; since when have they not been part of Britain?I have been with EE for decades but will leave as soon as this contract is up and go somewhere else.

Resolved! Unable to activate roaming 120 minutes.

I am unable to activate roaming 130 minutes neither through text nor online. Can you please help.

Resolved! charges abroad

does the world select only work in countries that need it, and it will auto revert back to £2 in Europe

International calls

I am unable to make a call to an American number. I don’t want to buy a whole monthly package as I only want to make 1 call. How can I do this?

Can't make or receive mobile calls on my EE/Motorola G4

I have an EE contract and a Motorola G4, android 7 mobile. This morning I found I couldn't make any outgoing calls - not even 150. The "Dialling" flashed on and off - no ring tone - until it just gave up with "Call ended".. I find that incoming cal...

Lost all service in Spain

I'm currently in Spain and have lost all network service. It's been fine all week and ever since I downloaded an ee esim, I receive no signal/service on any sim. I've tried re-setting, turning off and on, manually searching network providers... but s...

Resolved! Re: Changes for EE customers roaming in the EU

If you add the roaming abroad pass for the days you are abroad will you still be paying the £2 daily? Thanks

Resolved! Unable to connect to network abroad despite Roam Abroad Pass

I purchased a Roam Abroad Pass before going to Canada but my phone will not connect to a network. This is all very frustrating because I am paying for the Pass but unable to use it.