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No data abroad with ‘Roam abroad pass’

Bandejapaisa
Investigator
Investigator

I’m roaming in Dominican Republic and I’m connected to 4G with strong signal  but I am not getting data. I have the roaming abroad pass. 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

The Roam Abroad Pass is not valid for the Dominican Republic. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

@Bandejapaisa : Can you make calls & texts?

 

Did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
_MrR_
Scholarly Contributor
Scholarly Contributor

Hey there,

 

Which pass do you have activated and is it valid for use in the Dominican Republic?

XRaySpeX
EE Community Star
EE Community Star

The Roam Abroad Pass is not valid for the Dominican Republic. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

That’s right. After speaking with customer service, it’s not valid for Dominican Republic. In fact, it’s fairly useless for most of the world   

The biggest crime is the offering of 10MB for £10 by EE when you arrive, or up to 50MB for £50. This is insanely expensive for data you will use up potentially in minutes if you’re not  careful and know what you’re doing. 

I got a local Dominican SIM for £10 for 23GB (that’s around 23,000MB) I turned off mobile data for all apps apart from safari and I was checking the weather too and Uber. I turned off background updates etc. And I still used 60MB of data. 

How many people are being ripped off and really unaware

If you don't count the EU & the USA as part of the world!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I said it was fairly useless for most of the world. Which is accurate. It doesn’t cover several whole continents.