Mobile Services

sms fair usage policy

At the moment the company i’m with has a phone that is linked to some software that sends texts out. Sometimes they can send a bulk sms of 300+ in one go. So the average usage of texts a day can be close on 1000 or more. At the moment, its an O2 sim ...

Resolved! Can’t receive calls

my phone is telling callers it’s switched off. It’s not. It’s not on silent, airplane mode or do not disturb

Forgot voicemail PIN

I set a PIN code to access my voicemail but have forgotten it. How to retrieve access to voicemail?

Cost of mms

I accidentally sent a photo as a text rather than iMessage and it doesn’t seem to have cost me anything - does it normally?

Charges for listening to voicemail

If i have received a voicemail message from an International number, if i wanted to listen to that message, will i be charged local rate or more?

Spurious confirmation codes

For over a week my phone has been receiving Google Messenger verification codes via text, and now, YouTube codes. Clearly a scammer is attempting access. I have not responded "stop" or anything to avoid tipping them off that they have a "live" number...

how can i speak to ee on the phone without an ee number?

Hi will i be charged for answering a customer satisfaction text number was 60243

just answered 4 questions via text from an insurance company, the number was 60243, will i be charged for this - i have unlimited textsthanks

Resolved! Incoming callers say my number is unavailable

Today when any EE contacts or numbers ring me they are told my number is unavailable or unobtainable other network numbers can ring me no problems. Tried Tesco mobile, vodaphone, O2 and they all ring even though they are not stored in my contacts st...

Resolved! Trying to call

What does it mean when you ring someone’s phone and it beeps and says this persons phone is unavailable please try again later or send a text

Mobile Services

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