Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 18614 Views
  • 1 replies
  • 5 kudos

No internet despite strong signal

Hi all,For the last two days my iphone13 has refused to work when it is not near a Wi-Fi signal. I have checked all the usual things, I have a strong 5g signal, and aeroplane mode etc isn’t on, yet still as soon as I leave my home Wi-Fi my phone stop...

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Resolved! Re: Roaming

How do you add a 30 day roaming pass for £10?Do i have to remove after 30 days or does it stop automatically?if i add this do i still get charged the £2 every day? thanks

Slt2 by Visitor
  • 613 Views
  • 1 replies
  • 2 kudos

Limit data in EU

Hi, I will Travel next week to Europe. I using PAYG pack 100 GB data for 30 £. I it’s any limit that I can use in Europe zone or it’s unlimited (like 100 GB inside EU). Thanks for help

mencnar by Explorer
  • 585 Views
  • 1 replies
  • 1 kudos

No signal in the USA

I am in the USA & have purchased a “roam like home bundle” before starting from the customer team but I have no signal and stuck here Before leaving the U.K. I asked the EE agent & he said Roaming was activated. I cannot make phone calls - send or re...

Roaming doesn’t work in Singapore

I purchased the data roaming pack, enabled roaming with EE, confirmed that it is enabled by SMSing “ROAMING” to 150, roaming and mobile data enabled in my iPhone settings, I even restarted my phone several times, but data roaming STILL doesn’t work a...

PhilC42 by Investigator
  • 4460 Views
  • 14 replies
  • 8 kudos

Roaming while in Greece

Hi, I'm getting confused and hope someone can clarify whether I can use my free allowance when in greece. I have an 'essential' plan on 2 lines on the same account. One line is used by my daughter.On my account, it shows one plan starting on 26 Nov 2...

Resolved! Roaming not working

I’m in Greece with my family. I’ve bought the add-on for everyone’s phone to work abroad (£2 per day) and texted ROAMING to 150 but none of us has had access to data in the last week. Is there a fix? And can I get a refund for the days without data/a...

Resolved! Going to Spain

Hi, do I need to do anything in order to be able to use the phone while in Spain?I have a basic plan 

Yaga23 by Visitor
  • 1072 Views
  • 2 replies
  • 2 kudos

Resolved! Roam abroad add on not working

I’ve added the roam abroad add on costing £10 to my account but it doesn’t work? I can’t get any service/data only Wi-Fi at my hotel… how do I get this to work on my iPhone?