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Use abroad

Annie1967
Visitor

‎01-08-2022 07:24 PM

Will I get charged to use my phone In Germany, France, Belgium and Holland? Iv read I can add on for £2 a day but don’t know how to and can’t get through to an advisor 

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎01-08-2022 08:03 PM

Hi @Annie1967 

 

It depends on which tariff you're on. Do you have a smart plan, max plan? 

 

https://ee.co.uk/help/help-new/roaming-and-international

 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎01-08-2022 08:20 PM

@Annie1967 : Are you on contract or PAYG? The need for add-ons or paying a £2/day charge in the EU is only for contracts. It does not apply to PAYG. If you are on contract, you've already got the free £2/day add-on enabling you to use any of your usual UK allowances there for £2 on each day you do,

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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