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Use abroad

Annie1967
Visitor

‎01-08-2022 07:24 PM

Will I get charged to use my phone In Germany, France, Belgium and Holland? Iv read I can add on for £2 a day but don’t know how to and can’t get through to an advisor 

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎01-08-2022 08:03 PM

Hi @Annie1967 

 

It depends on which tariff you're on. Do you have a smart plan, max plan? 

 

https://ee.co.uk/help/help-new/roaming-and-international

 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎01-08-2022 08:20 PM

@Annie1967 : Are you on contract or PAYG? The need for add-ons or paying a £2/day charge in the EU is only for contracts. It does not apply to PAYG. If you are on contract, you've already got the free £2/day add-on enabling you to use any of your usual UK allowances there for £2 on each day you do,

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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