Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 13537 Views
  • 1 replies
  • 4 Helpful

Roaming in Canada

Recently arrived in Canada and have paid the £9.50 payment to allow roaming, but I am unable to turn on Roaming within the EE account settings on  my Fiances's phone.I get a message back asking me to text INFO to 150. This is impossible as I am runni...

Screenshot_20220910-084244.jpg
AndyH961 by Investigator
  • 882 Views
  • 7 replies
  • 2 Helpful

Does it cost to receive a text message whilst in USA

I don't need to use my phone to make calls or texts in USA but may need to be able to receive text messages from US numbers when we are booking table reservations at restaurants.  Are there any charges for this and do I need to enable anything on my ...

Megan107 by Explorer
  • 5225 Views
  • 3 replies
  • 2 Helpful

I can't send SOME texts.

In the past month I have found 3 numbers I can't send text messages to. All 3 are valid UK mobile numbers and unrelated. I am able to text most other numbers I try. I have checked the Message center number. Sending these texts is part of my volunteer...

elliem163 by Investigator
  • 1119 Views
  • 16 replies
  • 2 Helpful

Out of service

Arrived in Florida USA and me and my Dads Galaxy's phones do not have any service. My dads phone Galaxy 7 edge used to be mine and the sim card is coming up with my number. My phone is not my number and also bith sims are out of service. Any advice w...

Going straight to voicemail

My Samsung phone has now started to go straight to voicemail when anybody rings me can someone help.checked do not disturb, the voicemail setting is off

Roaming abriad

we are currently abroad my husband purchased a roaming plan but he can not access to the internet.

Jac02 by Visitor
  • 413 Views
  • 1 replies
  • 2 Helpful

OTP panic

My bank are sending OTP pass codes to my msgs, and I'm getting nothing. I need this to access online banking need help. Its an oppo X3 Lite 5g handset I have.. Suzanne 

Suzanne11 by Contributor
  • 406 Views
  • 1 replies
  • 0 Helpful

Roaming not working in Lanzarote

I'm trying to get my phone to work in Lanzarote (Spain) but nothing is working. I've enabled roaming in the My EE website under Parental and Data Controls and also on my phone (Samsung) under mobile networks. I've tried selecting all the specific net...