Mobile Services

Re: Roam Abroad as a Smart Benefit

Hi,  Sorry to ask you here but do you by any chance know if it's possible to activate data roaming abroad. Before leaving the uk, i forgot to text 150 and now i'm transiting in dubai and on my phone it shows 'no service' Thanks so much!

My phone won't connect to a network in USA

I'm in the USA and my phone won't connect to a network? I have the roam further add on. I have tried to load the page where I can toggle roaming etc, but it continually says that there is an error, and all the toggles are blocked. Any help would be m...

How do I switch on a Data pass while in usa

Distorted phone calls

Hi, I have an iPhone 12 and my partner has an iPhone 13 pro max both on ee.  When we call each other, the calls connect fine, but then speech is distorted and finally goes silent. Doesn't happen with other calls, just his.  Any suggestions folks? 

Roaming Blocked in the USA

I pay each month for roaming. It activates automatically when I land in a new country. I am in the USA and never received a notification that I usually do about roaming services. I see in my account that Roaming is now blocked. I can't make calls to ...

Sms messages

I can send text messages but am not receiving them what's going on

Trying to use mobile abroad

My sons phone is connected to my bill, he’s in Spain I had parental setting off for roaming, I’ve now switch it on, but he says he still can’t use his phone abroad can you help please 

Can't call in the USA

I pay for a ROAMING plan each month, but phine isnot allowing me to call here in the USA. Help! I cannot hook into my local network.