Mobile Services

Mobiles been disconnected no incoming calls

My mobiles been cut off and cant get incoming calls or even ring 150 and cant send a text. And there is no way of contacting ee as im cut off from the world

Network down

Why can’t EE send an SMS to everyone when there network is down or having issue. like today (22/06/22)I couldn’t make my mind up if it was my phone faulty a problem with my billing or as if turned out EE at fault

Resolved! Issues with roaming

Have tried to click the slider on my account to enable roaming but it goes back to red and gives a message unable to do this action at this time. Any suggestions?

Mobile signal

Hi having terrible signal issues since losing WiFi calls as changed to Bt for internet. Any suggestions to improve re phone signal

Re: Calls failing

iPhone 13 & iPhone SE on an unlimited contract. Used for plumbing & heating business. Also had an iPhone XR on the same contract until recently.All exactly the same.No matter where we are- all over East & West Midlands, on a daily basis, people compl...

Help carnt get a connection

Carnt get any signal nor 4g or anything, what is going on???How am I ment to do important phone calls!!!!!

Cant text 150

Hello, I am currently on contract and I am abroad in Switzerland. I would like to add the Roaming Abroad pass so I don’t get charged £2 a day but every time I try to text 150 it says that the message wont send.

Error 0 code

Hi guys,I have a Samsung 21s and had problems texting as the error 0 code kept coming up.I pressed the 4 dots on the search bar which came up with settings which I pressed on and went to features.There was a choice right at the bottom where ir says d...

Using £15 Everything Pack in Germany

Hi, I am due to travel to Germany tomorrow. I pay for a £15 Everything Pack each month/every 30 days. This has been the case since 2019. Do I need to do anything to make sure that my phone will work as normal in Germany? Thanks in advance.

Text message error 0

I've always been able to text fine but suddenly this morning my texts stopped sending and I see "can't send message with EE - error 0" every time I try text, I've tried a couple numbers, all free numbers, just texting friends, any ideas on how to fix...

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