Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: Roaming charges

Hi! I am currently in Sweden right now thinking about to get the roaming pass. I have already spent £4 (2days x£2). If I activate the abroad pass now and turn it off when I get back to UK next week will I only be billed for the days I have used it? o...

My phone number may have been spoofed

A phone contact received a text message from my number today inviting her to click on a link to open a video I sent her. Obviously I didn't send that message. None of my other phone contacts have received any fake texts from me. Should I be worried? ...

Re: Can't make calls or text from abroad

Hi, I too have the same problem as the original poster. However, I have since been back to the UK and used the phone line whilst there with no issues. However I’ve now come back out to the US and the sun won’t send text messages, despite having credi...

Cost of sending picture text from Zambia to UK

Hi I’m going on holiday in Zambia and want to know how much it would cost to send a picture text from Zambia to the UK. I have a pay monthly account thank you

A huge thank you to Richard

Hi there, I wanted to give Richard from the academy in the billing team a huge shout out for his amazing work and problem solving skills today when changing my telephone number. He was patient, friendly, polite and explained everything with precision...

Swapped phones and lost voicemails

I’ve recently swapped phones (keeping the same number. Just got a new device) and I’ve lost my saved voicemails. I had a few that were from one of my grandparents I lost recently and really want these back. Didn’t even think about this being a proble...

In the USA

Hi so im currently in the US for about 4 weeks now and would like to be able to use my phone here for whatsapp and calls, what would you reccomend?

Resolved! Data, roaming

Hi , I'm going on holiday to Spain, do I need roaming to make calls and use my data package?

Resolved! Wifi calling

Quite frustrated. Wifi is working but wifi calling has stopped working. I tried messaging ee via Facebook still no reply. I can't call them as no signal in my area that is why wifi calling is a must at home. Its been working fine since we moved to EE...

Resolved! Travel add on for US with Sim only plan

I've got a sim only plan and my profile shows no add ons are available I'm traveling to New York shortly and need the use of my mobile. Any recommendations? Surely a suitable add on should be available? Any recommendations as to how to proceed?Than...