Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Spend cap

I am abroad at the moment and cannot make calls, I think it is due to spend cap, but I can't work out how to increase my spend cap. I tried texting 150 but it didnt work

Roaming

Hi ive added the roaming pass to my contract as im abroad in portugal, but its not working it wont let me send texts. Does anyone have an idea why this is happening

Resolved! Unwanted SMS messages sent by EE to me in Thailand

I live in Thailand, and regularly receive SMSs from EE telling me about how to connect while abroad. I do not need these, and more importantly, they drain my account balance as they seem to count as international SMS transfers. Any ideas on how I can...

Roaming after upgrade

Hi. I upgraded my plan last month and my free roaming has been removed. We are going to Spain soon so what advice has anyone got to get a bundle or not thanks

Unable to conect

When I am out and about my Iphone won't connect. A message comes up saying unable to connect.I have been travelling a lot recently and may have changed something in settings ? help

I have no signal

I am now in ROI for 2 weeks and have no signal on my phone how do I rectify this issue

Phone use in usa

Hi how can I find out if my package allows me to use my phone in the USA and still have the same call, text and data allowance as in the uk

EE International roaming not working

Hi On holiday in Istanbul, Turkey and my phone has suddenly lost the ability to tether to any of the local networks. As a consequence, I cannot make or receive calls and more importantly cannot receive text messages, therefore am denied access to ban...

Resolved! Roaming

I forgot to turn on my roaming before I left England is there anyway you can add manually can’t use my phone at all 臘‍

Resolved! No 4G roaming in USA, 3G only!?

Hi, I have a roam abroad add-on to be able to use inclusive data in the USA yet the only network I can use is T-Mobile 3G despite trying my SIM card in 3 different handsets... I've forced 4G only and no such luck. EE Twitter team say nothing is wrong...