Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
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  • 1 replies
  • 4 Helpful

ROAMING NOT WORKING IN USA!!!

I spoke to ee customer services before I left the UK to travel to USA to set up roaming on my phone, and my daughter's phone. I paid the fee and we all received text messages stating it was enabled. We both have iPhone 13s Roaming is enabled on both ...

staffop by Investigator
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  • 4 replies
  • 1 Helpful

Re: Cancel Roaming pass

Can’t believe you have to go to “chat” to be able to cancel this monthly subscription! also can’t belive they don’t have a 1,2, week option, very cheeky! There’s also no info anywhere to tell u how to cancel - only how to buy.

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Resolved! Portugal Roaming

I am a pay-monthly customer, due to travel to Portugal. Was going to buy the £2 per day to use minutes / texts / data on my plan. However I have the £2 per day EU roaming as an “Add-on” showing in the EE app and it states “free”. Does that mean I hav...

Roaming in Mexico

Hi, I go to Mexico soon for two weeks and my account is for my kids phones. Am I correct in thinking that the Roam abroad Pass add on for £8.33 will give them access to their normal account package without any extra costs? If not what is the best way...

L44wsa by Explorer
  • 16307 Views
  • 4 replies
  • 0 Helpful

Roaming Pass

I am in the USA and want to use my data, texting and make calls while I’m here. I have paid for Roaming Pass £10 add on but seems not working. How long will this be activated? If it’s not going to work, I hope I can have my money back?Any advice will...

Re: Wifi calling not working

So two weeks since Calls Over Wifi failed and it seems to have happened again. Is it just me? - its been fine for two weeks - but just come home, tried all the usual resets / flight mode etc.. still won't reactive 30 minutes on hold to ee "we are exp...

brianotoole by Valued Contributor
  • 2946 Views
  • 19 replies
  • 1 Helpful