Using pay as you go in the EU

[lio2021]

I have a pay as you go pre 2017.  I am going to travel in austria and france but am not starting out from the UK.  Can I use my allowances to roam and on the internet if I am not starting out in the UK

[Leanne_T]

Hi @lio2021

Thanks for coming here 🙂

As long as the SIM card has been activated in the UK on the EE network by making a call or sending a text before travelling this would work for you. 

You can use your allowance including up to 25GB of data in the EU. 

Leanne 🙂

[XRaySpeX]

Doesn't matter where you are starting out from now as long as at some time that PAYG SIM was used in the UK to make a call or send a text.

When did you last use it for a chargeable action?

[lio2021 · Accepted solution]

SIM was used in UK in May and from abroad recently.  That means if I add a pack with 10gb I can use it freely in the EU for things like google maps etc.  I dont need to buy add on do I unless i want to exceed the GB allowance?

Thanks for your responses

[XRaySpeX]

You can't exceed the 25 GB data FUP even with add-ons.

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.