Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Re: SINGAPORE ROAMING

Hello,I don't think that this response helps many EE users who travel abroad.Most of the major providers in the UK give the option to their customers nowadays to use the usual UK allowances in many countries like Singapore with a daily fixed fee. The...

Phone Data in Turkey

I am going to Turkey for 6 Weeks working and I am going to need a lot of data - what is the best way to do this without costing a fortune?

Hi i am just went to india

HeyI am just come to India and i want to yous my mobile network as normal or roaming but i want to get all text msg and call any time any where, What i have to do for get network

Using my mobile in Spain

Hi, My daughter is going abroad to Gran Canaria for 12 nights and currently has unlimited data on her mobile plan. My daughter will be using the mobile to call her boyfriend on whatsapp and for listening to music etc.It looks like its more cost effe...

Urgent Assistance Needed: sms Verification Code Retrieval

Hi EE Team, I hope this message finds you well. I'm facing a difficulty in receiving a text and really need your help. While I understand that enabling roaming would be the easiest solution, unfortunately, I didn't have the opportunity to opt-in fo...

No signal in Hungary

Hi, im currently in Budapest and I have no signal I think roaming is activated on my account. I cannot phone out to EE. Can anyone help?

How do I extend ring time before answerphone starts please? On galaxy A40.

120 mins from anywhere not working

I recently bought the 30 mins from anywhere add on, which worked fine. This ran out and there was no option to repurchase this add on during the same month, so I bought the 120 mins from anywhere add on. This is not working and I desperately need to ...

Data Roaming

I am going to the USA next week and want to add my roaming plan. Last year it was a simple phone call, this year its a nightmare as keep getting a text which does not help.How do I add this without all this hassle?

Two Factor Authentication from GoPro

There seems to be an issue with EE blocking certain SMS senders, I have an issue not getting SMS two factor authentication text messages from GoPro to access my account (paypal, ebay, and others all fine for now) . The last time I got a 2FA sms from...