Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

WiFi calling stopped - 4G Smart Hub

We use a 4G smart hub due to poor broadband connectivity. We also have O2 iPhones which we have used successfully for 9 months with the hub to make WiFi calls (no o2 mobile signal here). Last week, we could no longer access WiFi calling. Same for bot...

Resolved! Reconnection time scale

Bonjour I was late paying phone bill so I got disconnected I have now paid outstanding balance and I am still unable to get reconnected Really annoying as I can't receive passcodes to gain access to online accounts for internet banking ...my emails ...

Resolved! suspicious link in text from EEMS

My phone does not receive picture messages. I have been receiving messages, apparently from EEMS, inviting me to use a dodgy link to access a picture message. The number the picture message supposedly comes from is always one of my contacts who has r...

Resolved! I made the mistake

I made the mistake of allowing EE to talk me into taking out a contract after the ‘switch’from BT. It’s been chaotic. EE are clearly trying to sell as much as possible regardless of what the customer wants. They have been taking money for a mobile ph...

Resolved! Numbers withheld via 141

Not sure I've put this in the right place, but here goes: if someone withholds their number by dialling 141 before dialling me then the call goes directly to voicemail. My phone doesn't ring, buzz, or even record the incoming call. The trouble is tha...

All-rounder for iPhone versus All-rounder

I was looking at getting a sim-only all-rounder for iPhone deal, but it looks like this does not include Netflix as an inclusive extra?The plain all-rounder (not iPhone) deal, at the same price, looks as if it does include this.If I just purchase th...

Resolved! Accessing voicemail settings

I have started having problems accessing my voicemail options. When I try to choose first option (2 to change voicemail) I am cut off. It is happening repeatedly.I have tried sending VM off followed by VM on to 150 in an effort to reset - which didn'...

Resolved! No message received

I don’t receive any messages suddenly I try to longing to my accounts I must receive code number but not receiving

Lost Mobile number after accident and abroad, timed out

Good day to all, Awhile ago my phone was stolen in Spain, the account lay dormant, I'd paid the bill eventually although it was to late to secure my phone number. I asked for the reissue, I'd had accident and got better, losing emails and numbers was...

0345 numbers How do I get my phone to receive 0345 numbers

I need to be able to receive 0345 numbers how do I unlock the phone to receive these?