Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Not receiving text messages

I haven’t received a single text message since April 26th. I only realized this when I needed a verification code sent to my mobile and did not receive the text message. I think there is a problem with my account.

Why has my phone been restricted when I haven't even had it a week

I haven't used the phone for anything we have only had it since Sunday so why has my calls and messages been restricted my mom is currently in the hospital and this is the only way I can get hold of her but now I can't as you have done this to my ph...

Hello I can’t get we service with my phone

Re: Is there a live chat that I can access from a PC or Laptop?

I want to unbar my phone

Resolved! How do I change my phone number

I’ve changed my phone number a few times over the years and I was just wondering how I change it again and how much it would cost?

Help with calls

Hi, please could someone help?? My phone is not ringing and people are calling even though nothing comes through then EE leave a message to say someone called but it doesn't show in my recent calls?? Only happening with certain people calling, I can ...

Hot spor

Why my hot spot is not working

Sim not working after holiday

Hi I cant contact you by call because my sim isnt working after I was on holiday, please help me fix this I cant do anything without a phone.I got an esim while I was on holiday and now my sim doesnt work all now im back.

Resolved! Can't receive calls - but can make calls - ON WIFI CALLING

West midlands - 100% reliant on calls over wifiCan make calls fine - but nobody can get through to my phoneSeems better when it drops back onto 4g out in the gardenHave restarted phone / activated Plane mode / Wifi Call then comes back.. but nobody c...

Resolved! ⚠️ Please think twice before using EE – I feel completely misled and scammed

I bought a dongle with 2 SIM cards from EE for my shop. On day one (Thursday) it worked fine, but from Friday onwards, the network completely dropped. I called customer service and was told it might be due to local maintenance, and it should be resol...

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