National lottery

Robert1948 · ‎25-10-2026

Am unable to access National Lottery says not connected to WiFi. I need the gaming unlocked

Northerner · ‎25-10-2026

Hi @Robert1948

Are you on EE PAYG or pay monthly contract.

You'll need to change your parental controls, read here: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎25-10-2026

Hi @Robert1948

Are you on EE PAYG or pay monthly contract.

You'll need to change your parental controls, read here: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.