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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9404 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 23233 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 494232 Views
  • 0 replies
  • 12 Helpful

app

why not spend a little money employing competent coders, then the app wont be down so often whilst they fix their mistakes

My EE App

It says the My EE App is being improved, when i go on the app, any idea when it will be back on and running as i want to use the app to report my phone lost

Katylou01 by Investigator
  • 318 Views
  • 1 replies
  • 0 Helpful

Mobile

I want to associate my mobile number with my ee account, but it shows that an account already exists and holds my mobile number

Data gifting

Hi is there a problem with data gifting i have tried via the app i can select the number to gift data from but cant select a number to gift to when i try online the page wont load at all 

Bug

Since the EE App has been updated and looks different there is a Bug, I can select my number to gift data from but I’m unable to select a number which is on my account to share more data with e.g My Mums EE number.  I spoke to someone on the EE chat ...

MapooUK by Explorer
  • 307 Views
  • 1 replies
  • 1 Helpful