EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Won't let me pay bill

Iv been trying for days now to pay my bill on the app but won't let me, just keeps saying something went wrong please try later.

Account registration

iPhone installment

Whenever I try to open my shop or iPhone installment, error page appears. How to solve this and do iPhone installment?

Help! GIFTING DATA

I’ve just logged onto my EE to check the family data & to gift data but I can’t seem to find any info!

Account

I cannot fully register my account it says add device but i do not have any devices with EE

Resolved! Account registration

Hi I'm transferring from BT to EE and my BT number will be ported to EE (That's what the guy on the phone said). So the question is when do i register an account with MY EE after the number has ported (My old number that i'm porting) or the number th...

I want to marge my 2 ee accounts together

Good evening, please can you help merge my 2 accounts together

Resolved! Adding another phone to my account

I want to add my wife's number to MYEE as she doesn't have an email and we can track bills etc .How is this done ?? Bernie

Can’t buy data if you’ve run out of data 🤦‍♂️

It used to be that if I had run out of data, I could still open the EE app and website without WiFi. This is not the case anymore. You cannot buy an add-on without either data or Wi-Fi. But… my main reason for buying add-ons is because I have run out...

trying to upgrade online

Trying to upgrade online, my account says i'm able to, but the upgrade links are either not working or sending me around in circles. Is there a bug in the website?