Community Activity

Resolved! Missing information/value - when using AL to 150.

There seems to be some information that is 'left out/missing' when I make use of AL to 150, or even get reminder texts for allowances; payg pack. There doesn't seem to be a value for rollover data in the service text-marked out in red in the screengr...

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354- by Star Contributor
  • 33 Views
  • 2 replies
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ONT box in integral garage

I've got Openreach coming out in 10 days to install my FTTP.  In an ideal world I would have the ONT fitted where the current BT master phone socket is in our kitchen but it won't fit in that space. The current copper line comes in through the garage...

Vendee by Visitor
  • 4 Views
  • 1 replies
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EE Online Store

Hi folks,I'm trying to upgrade my device to a iPhone 16 'Nearly New'.I chose the device, maxed out the amount I pay for the device up front. Chose my plan and added to the basket. Went through check out and it errored out before payment.When I went t...

Problem internet,None Apps don't work

HIHere's the problem:Only Instagram, Telegram and other messengers work️Browser, YouTube, navigation don't work️The EE app shows that everything is active and fineI don't know if it's related to my trip a week ago from holiday, I had roaming connecte...

Contact number in profile.

The contact number in my EE account profile is still the number that my SIM had before I ported in my number. I cannot edit it because it is no longer able to receive the passcode that I would need to do this. I see that some users have been able to ...

Alawon by Investigator
  • 9 Views
  • 0 replies
  • 0 Helpful

FF Installation Outside Work

We had full fibre installed today and I didn't see the outside until after the workmen had left. My question is, should it has been left open like that?

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smc14 by Investigator
  • 12 Views
  • 0 replies
  • 0 Helpful

Order issues

I've gone through 2 orders now for a monthly contract and received an email bith times with the order number and both times it hasn't worked. The person I spoke to via chat said it never worked the first time, yet the £30 upfront payment was taken. I...

Terrible signal

All day the service to recieve internet has not worked or it has cut in and out constantly. When you check the ee website to see the service area check it doesn't work. Network status to 150 also does nothing.Glad I'm out of contract absolutely ridic...