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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

i need a package

Resolved! Plan payment

How can I renew my plan while the website is not working and payment didn’t go through automatically?

Resolved! Insurance

Can you show my insurance payments

Resolved! How can check my order?

Resolved! How to turn off content lock

How do I turn off content lock [Mod edit: Title edited]

Resolved! Update app

Resolved! Mobile Plan not showing on app or online

I took out a sim at the beginning of December haven’t been able to see anything on the app or online it says iv already linked the number. I have contacted EE on numerous occasions to be told that it’s a small issue but timescale on when it will be f...

Resolved! stil unable to manage my device online or app

I have been unable to manage my device(s) online or the app i can login but I get" unable to get information" when selecting my devices, this has been going on for 3 months 3 calls to 150, it gets escalated then the incident gets closed a week later....

Resolved! Help: Cannot see contract info

I am unable to see anything about my mobile contract informatiom, no usage, no bills nothing. Cant link it as already says its limked. Please help [Mod edit: Title edited]

Resolved! EE

Why EE need to do maintenance so frequently, if I’m not wrong few days ago they did maintenance now again. Where as I was with SKY 8 years and they never done this type maintenance. It’s frustrating.