17-08-2026 03:34 PM
the app keeps telling me to link my product but my product is already linked this is what it says when I try to link I cannot see any of my account information or plan details
18-08-2026 10:23 AM
Hi @Skipsea1994
Please try uninstalling and reinstalling the app from the app store.
If the error continues, please give our customer service team a call on 150 where a guide will be able to check your account is linked correctly through the system.
Ali