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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Why can't I log pout of the ee website
Where is my account and how do I fond out how much I'm paying, plus how much longer do I have put up with this awful service...
I have a SIM arrangement where I keep my account topped up and EE deduct £10 each month, for which I get minutes and gb of data.Up till now, I could login either via my browser or the EE app, and I could choose the mobile number and then be presented...
EE website and app - can't access bills or other info
Hello, I manage my sons phone from the ee app but over the last week I can’t turn data off, every time i do it the toggle just flips back to on when i return into it. Is there something wrong with the app? I’ve tried on my computer but it just says s...
I have the same issue. I cannot access/manage my mobile bills through the app or the website. I can manage broadband fine. The issue has been going on since at least November (that is when I noticed it) and I have had to get my bills sent hardcopy i...
Hi, I constantly get this error when either trying to use the website or the app. Anyone else get the same? Thanks
I cant get passed the second fingerprint stage before the app comes up with the "we've got a problem" message. I have switched off, re innstalled etc. Any ideas?
I have been with ee since October and I am really really disappointed EE claims to be the uk number one network provider for 12 years running i don't see how when I get told the same thing the app doesn't show my number or my plan i can't see my bill...
I went to pay my bill and saw this so I clicked on £42.28 ant it said I’ve paid it but is don’t say paid at the front like the £38.50 does anyone know why
