EE app and website

Resolved! EE app down for maintenance again!!!

This is becoming a joke. How can the app be down again for maintenance. BT tell you to go over to EE it's the better deal and yet all I've had is issues. 500 speeds yet things lag worse now than when I was on 73 speeds on BT! It's locking me out of d...

Resolved! I really want to pay my bill...I know right, this adult crap is hard.

Resolved! reembolso

Good evening, it's been 24 hours since I made a payment through Amplip-Play, but the payment was canceled and I still haven't received my refund.

Resolved! Log in probs

Getting run around for weeks trying to log into my account. Verification code entered as soon as received to enter new password but it tells me I’ve entered wrong code . Multiple multiple times I’ve tried over several weeks. Enter my pass code then t...

Resolved! Re: Cannot log into my EE account

Hi, i am having the same issue. I have tried logging into the ee app on my iphone, laptop, friends phone. I have tried logging in online on all those things, and each time i get an error message, saying 'sorry we cannot complete this right now' or 'w...

Resolved! Business account login

I spent time on the phone to support last week to try and regain access to a business account. The last EE representative I spoke to was very helpful, enabled me to update my account details and informed me that the plans would appear on the account ...

Resolved! Parental Controls

Hi, I have the EE App but I often find that when I try to review the Parental Settings for the Broadband the page just spools and I can't review my existing settings or change them.  I can see Parental Settings on the Phone account without a problem....

Resolved! Can’t load account

I’m getting error notices on the app and on webpage that my account can not load, can a minder please help me? I’ve tried all suggested steps already 

Resolved! System failure page when logging in

This has started today after I had problems with the blank page with blocked showing.The log in credentials for my EE account and this forum are the same which may be the issue.Normally I could log in here and log out with no problems but now if I on...

Resolved! Can’t access my account

I have been unable to access my account through the app and website for months. I can’t check my bill, or pay it through the app and website - it says an error has occurred. I spoke to customer service through chat and they just told me it’s being wo...