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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589444 Views
  • 0 replies
  • 12 Helpful

Resolved! Linked devices missing

One of the worst apps I’ve ever used. Whoever is testing needs to do a better job. This should not be live. Just logged in to view my device bills and I now have nothing to manage now! Dreading having to ring a helpdesk to get this sorted! 

RosieC25 by Visitor
  • 208 Views
  • 1 replies
  • 0 Helpful

Resolved! Cannot see any of my numbers on app

I need to urgently call abroad but due to spend cap I can’t. Gone into app none of my products are showing as they used to. Tried linking says having problems. Cannot contact EE at this time. Any help please I need to get through to a hotel in Egypt ...

LBrown24 by Explorer
  • 1139 Views
  • 1 replies
  • 1 Helpful

Resolved! Linking Device to EE App / Roaming in Austria

I have linked the device to mobile app on my own mobile as I let my son use the main mobile to which the EE sim is with (I am account holder). It is still not linking ir showing me access to his full account / bills and options etc. I can only access...

Fino_79 by Visitor
  • 883 Views
  • 3 replies
  • 3 Helpful