Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hey guys, I have recently purchased a phone contract handset and airtime plan on the idea I was able to claim discount as I'm a BT account holder with the fibre900 plan both contracts are registered with my home address but I cannot find the option t...
Hi Everybody I have problems with my app account because link divice not working I would like join together with my phone number. I don’t see using my data, billing etc. Can someone help with that please? Do you know how fix this or ideas?Thank you
Every time I log in to the app to manage my wifi, it functions differently.Today, I was trying to access the wifi controls and kept gooing round in loops where I was being offered the app to manage my wifi. I already HAVE the app, I was ON the app, b...
Hi allI'm having trouble accessing all my details as EE is telling me I'm not the account holder for some reason- can anyone advise on how to sort this, without having to call EE directly? Thanks
Hi, Yesterday I signed on for a new sim plan and my o2 number successfully transferred from o2 today. Yesterday the EE advisor also moved me over from BT broadband to the EE one.However I can’t login to the app and when I do manage to login on the w...
For weeks now I’ve been unable to login to the EE app, have tried all the recommendations and just get to the ‘Sorry, there seems to be a problem’ page every time. I’ve called EE and they weren’t able to help, suggesting it’s a known issue they are i...
Tried all of you advice, still cant access the page been around 2 weeks now? Mod edit: Title added.]
I want to verify my identity whit my passportAnd bill
Hey,I just wondered why it won’t let me add another device to my EE account?I currently have my phone and a watch on contract with EE but wanted to add another device. It won’t let me. I have no outstanding payments or anything like that.thank you
Come on EE, sort yourself out. MyEE is telling me I'm ok to upgrade my phone, I go to the website and it says "Hey PAUL, you can upgrade now or add another plan to your account on 07.......", I pick the phone and plan I want, press "Add to Basket" an...
