Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
"Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to do" Seems like this error message has been posted a number of times but it's still not resolved. Despite showing I'm logged in in the top part the...
App is down, unable to access my account details or controls. any ideas on how long the app will be down…
This new app is pure rubbish can not even get in my account
Hi I've been trying to upgrade and every time it says your having technical issues.
I am unable to speak to a human or access chat. I am unable to access the App or on the web . I can’t get on to any of my billing or account details . All because the message being sent with the necessary Passcodeis being sent to an old not in use ph...
Not sure if its just mine. But EE seems to be getting worse. Im thinking of moving to another broadband provider if this is the way things are heading.
