Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
My old iPhone 14 had a broken screen, so it was replaced through insurance. New phone arrived today and courier picked up the old phone.I have been trying to get an eSim downloaded and working but the only way to do it is to get a Pin from the old p...
Whenever I try to login to EE app I get this page. It’s been doing it for about a week now. I’ve changed my passwords and still the same. The website does it to me too. I’m trying to access live chat but obviously can’t as can’t get in the app.
I would like tp remove the soending cap from number ending 201 I am away and cannot get data
For a good few weeks now I've been having issues with the EE website and app. Is anyone else experiencing this and has EE responded to complaints if so? Issues are below.I either get an error message on my profile page, or it's just constantly stuck ...
How can I view my bills??
App won't let me in
No matter which browser I use, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred". How can this be fixed so I can print my inoice
When I attempt to login I get a message:We can't sign you inYour browser is currently set to block cookies. You need to allow cookies to use this service.Cookies are small text files stored on your computer that tell us when you're signed in. To lear...
I am trying to see the upgrade options for my partner's phone which is due to end soon, but all I get is this error option:My account is in excellent order and I've never had an issue, why is this happening please? Come upgrade time if this is still...
