EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9972 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 23723 Views
  • 15 replies
  • 10 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 506016 Views
  • 0 replies
  • 12 Helpful

Trying to Join EE is a nightmare

So I’m currently on O2 I’m trying to purchase a phone and get a contract with EE I started off on EE website (safari) filling out numerous details to then be sent to download the app to finish purchase, which I  do,the app tells me I cannot purchase ...

Aidyd3 by Explorer
  • 193 Views
  • 2 replies
  • 5 Helpful

problem

Hi, I have a question about my EE account, I have a problem logging in and seeing details in the application and on the website?

I need to increase my spend cap

I am in Sweden and I am having exactly the same issue. My texts to 150 are not recieved because I need to increase my spend cap, I can't call to increase my spend cap because I can't make calls. I am currently stuck with no phone access at all. I hav...

Resolved! Unable to link mobile to account after porting to EE

Hii ported my number a while ago to EE but am unable to add my number to my account so can’t see any billing or status info. After entering the number to link, then adding the passcode I get this message. I don’t want to call EE as each time I call t...

IMG_0587.jpeg
Ador4 by Visitor
  • 215 Views
  • 1 replies
  • 0 Helpful