Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hello,I am online and attempting to upgrade my old Huawei phone that went out of contract in 2023, to a cheaper deal than I am currently paying ( for a Samsung 25 or similar) but I keep being told that the monthly repayments aren't suitable for my in...
wheres the live chat to an advisor
It is 2025 and I have the same error. Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to do. One of the worst websites for a phone company I ever come across, for Weeks I fail to upgrade because o...
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
Will my birth certificate and bank account details be okay I don't have a citenz card or driver license or passport
Hi, I keep getting “it’s our fault, not yours” error messages.If i complete email or text verification that i own my (SIM or) eSIM it results in “THERE WAS A PROBLEM TRYING TO DISPLAY THIS PAGE”. I now have 4 “Your PIN” emails to delete, and multiple...
Has anyone seen this before? I mean, the message is obviously self-explanatory, it just feels kind of weird seeing it.
Hello many years ago you would receive a bill with all the calls and texts you had sent, including the numbers you called out to. Is it possible to get this still? Ive looked online and cant find anything for itemized bills.
EE did not make a system status because there are not smart enough to make it. EE develops can you please make the system status please
