Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Having severe account woes here too, and not for the first time This time, after not logging in for a long time (couple of years?), my account seemingly disappeared. Couldn't log in. Error messages when I tried to reset the password (just in case, bu...
I'm having the same issue. Been trying to upgrade for a week but the upgrade button isn't a link, it's just a graphic. I've tried 2 browsers and the app, all the same. I can't call as I'm hard of hearing and I don't have time for live chat again as y...
I have had the EE app running perfectly for the past 6 months, but as of this month it just doesn't work at all. For some reason i can't get past the log in page and or I get error messages. Is anyone else out there having the same issue, does anyone...
Please let me have the old account
When will your billing on your app and the generic letters actually match up. You write to state I’m in credit and have nothing to pay this month , then in the next breath tell me you’re going to suspend my services. So far since renewing my business...
Yea my app & website is down, last minute maintence. I'm really annoyed as I needed to pay a bill by today. But had busy/hectic day. , then when I tried to get on either to pay I'd down [Mod edit: move to own thread and add title]
Trying to end contract with ee, but they’re making it impossible! How do I do anything else? Please help
