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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 15874 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 28919 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 576032 Views
  • 0 replies
  • 12 Helpful

Resolved! password to the EE application

I use EE. I have access to my email, I know my password, I have access to my phone number, but in the app I use on my phone I forgot the 4 digit code when logging in. I don't understand how to reset it

Kruhlii by Visitor
  • 273 Views
  • 1 replies
  • 3 Helpful

Resolved! Wrong email

Hi. I have tried to regrade but have noticed my email is wrong. I have tried to change it but it won’t let me have a .com email!! 

Bones1981 by Contributor
  • 273 Views
  • 1 replies
  • 1 Helpful

The Worst Onboarding Experience of my life

I signed up to EE to get service for my Pixel Watch 4 because my previous operator does not support watches. And since I pay already for Google AI Pro 2TB, the deal with the Unlimted SIM with the free Google AI Pro 2TB is well worth it for me. I'm no...